What you get
After you've booked
We're always available to offer support and guidance before, during and after your trip.
Thorough project briefing materials
Once you’ve booked you'll receive all the information you need - your pack contains general information about the destination as well as more details about your specific trip, including of course advice on safety - we'll also point you in the right direction for visas and vaccinations, or for a working with children check if required.
Don’t worry about arriving in a new country on your own. We’ll be there to welcome you and take you to your accommodation.
On most trips, soon after you arrive you’ll attend a thorough orientation with our local team. It covers everything you need to know about your next few days, dos and don’ts, your safety and the fun stuff to do in your spare time.
Accommodation and meals
Accommodation is included with all projects and meals are included with most. We make a point of using locally-owned and operated accommodations so that part of your fee goes back into the local economy. Most projects offer shared homestay or guesthouse as standard accommodation, and some even offer the chance of upgrades.
24/7 emergency support
We’re always on hand in case of an emergency, both through our in-country staff and the Totally team here in Melbourne.
Next you should:
*Remember to keep our contact details in a safe place in your hand luggage in case you need to contact us during your travels.
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